In this privacy statement references to “we”, “us”, “our”, “the Company”, are references to “Ecoplumb Worcester Ltd”. We use the information from our customers to improve our service for you. We respect your privacy and we take it very seriously. Please find below further information regarding our privacy policy.
What do we collect & how do we use this information?
Information is only collected when you contact us for an estimate or instruct us to complete works; and will include some related personal details including your name, address, telephone number and email address plus any comments you may volunteer. This information is kept for accounting purposes. This is covered by the lawful basis “Contract”.
We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others rights, property or safety.
Data Retention
We will only retain your information for as long as is necessary. We do this by taking into account various factors including, but not limited to, the purpose for which we have your information and whether we have a legal obligation to continue to process this.
Security of Information
The company implements a variety of security measures to maintain the safety of the personal information that you provide. We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all your details secure, but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when enquiring. This Privacy Policy applies only to this Site, and not to the collection and use of personal information by any third party via any website to which there are links on this Site. We are not responsible for the privacy policies of other websites, and encourage you to be aware when you leave our Site, and to read all applicable terms, conditions and privacy policies when using other websites.
Your Rights
The Information Commission’s Office (ICO) are the Supervising Authority for Data Protection in the UK and you have the right to complain to them should you think there is a problem with the way we are handling your data. You can find out more information about your rights on the ICO website.
If you have any questions about this privacy policy or our treatment of your personal information email : ecoplumb@msn.com
